Data Protection

Bonus Game's Privacy Policy — Your data is safe with us

Bonus Game is fully transparent about how your personal information is collected, where it is stored, and how it is kept secure — all covered here.

Last Updated: January 2026
Our commitment Bonus Game never sells your personal data to third parties. Your privacy is our top priority.
Core Pillars of Protection

How Bonus Game protects your privacy

We use internationally recognized security technology to keep your data safe.

256-bit SSL Encryption

All your data is protected with bank-grade 256-bit SSL encryption. No one can intercept or steal your information in transit.

Secure Data Storage

Your personal data is stored on secure servers that meet international security standards. Unauthorized access is completely prevented.

No Sale of Data

Bonus Game will never sell, rent, or share your email address, phone number, or any other personal information with third parties.

You're in Full Control

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Licensed & Regulated

Bonus Game operates under an international gaming license. Compliance with regulatory requirements is a legal obligation we take seriously.

AML & KYC Protection

Bonus Game follows strict AML and KYC policies to prevent money laundering and fraud — keeping your account safe in the process.

1What information we collect

When you create an account and use our services on Bonus Game, we collect certain necessary information. Without it, we cannot deliver a secure and personalized gaming experience. We only collect what is genuinely needed to provide our services.

Type of Data Example Mandatory?
Identity Information Full name, date of birth, nationality Yes
Contact Information Email, mobile number, address Yes
Identity Verification Documents National ID, passport, driving license For withdrawals
Financial information Payment methods, transaction history Yes
Technical Information IP address, device type, browser Automatic
Gaming Activity Game history, bet amounts, session duration Automatic
Important: We never store your full payment card number or CVV. All payment processing is handled securely through third-party payment gateways.

2How We Collect Data

Bonus Game collects information through several methods. We ensure you are fully informed about each one.

  • Information You Provide Directly: Information you provide directly during registration, the verification process, or when contacting support.
  • Automatically Collected: Technical data collected automatically via cookies and log files while you use the platform.
  • Received from Third Parties: Confirmation data received from payment providers and identity verification services.
  • KYC verification process: Documents provided to verify identity and address for large withdrawal requests.

Under Bonus Game's Privacy Policy, we never collect your information without your knowledge or consent. The purpose is always clearly communicated before any data is collected.

3Purpose of Data Use

Bonus Game uses your information only for specific, legitimate purposes. Everything we do is fully transparent:

  • Account management: Creating, verifying, and securing your account.
  • Service Delivery: Delivering gaming, bonus, payment, and customer support services.
  • Ensuring Security: Detecting and preventing fraud, money laundering, and other illegal activities.
  • Meeting legal obligations: Reporting required under applicable regulatory guidelines.
  • Service Improvement: Analytics to improve the overall user experience.
  • Personalized Experience: Suggesting relevant offers and games based on your preferences.
  • Contact: Sending important updates, account notifications, and promotional offers.
Marketing Communications: You can opt out of promotional emails or SMS at any time by contacting our support team. Please note that essential account-related messages cannot be disabled.

4Data Retention & Security

Bonus Game uses industry-leading security measures to protect your information. Our security framework operates on three layers:

Technical Safeguards SSL encryption, firewall, secure servers
Administrative Safeguards Trained staff, access controls, and regular audits
Physical Safeguards Secure data centers with restricted physical access

Your data is retained for as long as required to meet legal obligations. Typically, information is kept for up to 5 years after account closure, then securely deleted.

In the Event of a Data Breach: If a security breach occurs that may affect your information, we will notify you and the relevant authorities within the legally required timeframe.

5Sharing Data with Third Parties

Bonus Game never sells your data. However, limited information may be shared with trusted partners in certain situations:

  • Payment Providers: Mobile Banking, Nagad, Rocket, and other payment gateways receive only the minimum information required to process transactions.
  • Identity Verification Services: Approved third-party verification services are used in the KYC process.
  • Game Providers: Game software providers receive only the minimum information necessary to operate the games.
  • Legal authorities: Disclosure of information is mandatory when required by a court order or a valid request from a regulatory authority.
  • Corporate Changes: You will be notified in advance in the event of a business merger or acquisition.

We have strict data processing agreements in place with all third-party partners. They may only use your information for the specified purpose and are not permitted to transfer it to any other party.

6Cookie Policy

Bonus Game uses cookies on the platform. Cookies are small text files stored on your device that help improve your experience.

Cookie Type Purpose Validity
Essential cookies Login sessions, security & core functionality Cleared at End of Session
Functional cookies Remembering language preferences and user settings Up to 1 Year
Analytics Cookies Usage statistics, site improvement Up to 2 Years
Marketing Cookies Showing relevant ads and offers Up to 90 Days

You can manage or disable cookies through your browser settings. However, turning off essential cookies may prevent certain key features of the platform from working.

7Your data rights

Under Bonus Game's Privacy Policy, you have the following rights. Contact our support team to exercise any of them.

Right to Access

You can request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete data.

Right to Erasure

You may request deletion of your data in certain circumstances.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to object

You may object to certain types of data processing.

Response timeframe for rights requests: We will respond to any rights-related request within 30 days of receipt. For complex cases, we may need up to an additional 60 days, but you will be informed in advance.

8Protection of Minors' Data

Bonus Game strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

Age is verified at registration, and proof of age may be requested in suspicious cases. If we discover that a minor has created an account, that account and all associated data will be deleted immediately.

For parents: If you suspect a minor in your household is using this platform, contact our support team immediately. We will act promptly.

9Changes to the Privacy Policy

Bonus Game may update this Privacy Policy from time to time. We will notify you based on the nature of the change:

  • Major Changes: A notification will be sent to your registered email and displayed on the platform.
  • Minor Changes: The "Last Updated" date at the top of this page will be revised accordingly.
  • Urgent Changes: Changes required by law may take effect immediately, but you will be notified as soon as possible.

Continued use of the platform after any changes are made will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

10Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact us:

Our Data Protection Officer is always available to help with any privacy-related matter. An initial response will be provided within 5 business days of receiving a complaint.

Our commitment: At Bonus Game, your privacy is not just a legal obligation — it is the foundation of how we do business. We believe lasting relationships are built on transparency and trust.
FAQs

Privacy Policy FAQs

No, Bonus Game never sells or rents your personal data to third parties. Data is only shared with partners who need it to deliver our services, and strictly under binding agreements.

Yes, completely secure. Your card number and CVV are never stored on bonus game servers. All payments are processed through a PCI-DSS certified gateway with 256-bit SSL encryption.

Legal obligations require us to retain certain data for up to 5 years after account closure. After that, all data is securely deleted. You may request deletion of data beyond the legal retention period.

Disabling essential cookies will prevent login sessions and core features from working properly. Analytics and marketing cookies can be turned off in your browser settings. For the best experience, we recommend keeping essential cookies enabled.

Reach us via live chat or email at [email protected]. Once your identity is verified, you will be able to view or request corrections to your data within 30 days. This service is completely free of charge.
Get started now

Join a safe and trusted platform — start playing Bonus Game today

Your data is fully secure. Complete registration in just a few minutes and enjoy your welcome bonus.

18+ only. Please gamble responsibly.

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